This week’s Misfit Entrepreneur is Shawn Khorrami. Shawn is a serial entrepreneur since the age of 16, having started and managed more than a dozen businesses across an array of industries, with special focus on e-commerce. He’s owned everything from law firms to brick and mortar outfits in the hospitality and restaurant industry, to online businesses focusing on B2B and B2C and managed thousands of employees servicing tens of thousands of customers large and small across the country. He’s been featured everywhere from the New York Times to the LA Times, TV, and top publications.
Nowadays, he focuses on helping businesses maximize their success by coaching and training their CEO’s and leadership teams throughout all areas of a business. But, what struck me most about Shawn when we connected was his candid thoughts about failure, how the product is not the business, and as he says “a lot of times having more guts than brains.” I want to explore all of this and more with him in this episode.
Reach out and ask Shawn for a copy of the free e-book.
Shawn is a first-generation immigrant from Iran. A lot of his motivation came from his father, who in Iran, owned a construction firm. He would go to work with his dad at 7 years old and on. He thought he would follow his father’s footsteps and get into construction. When they moved over to the US, things didn’t carry over from Iran. His dad ended up owning income property. But there wasn’t much in the way of property management services or systems for small investors.
Shawn created a basic database program that allowed for property management focused on smaller investors. This became a business of its own as Shawn sold it to his dad’s friends and it grew by word of mouth from there. He ended up going to college and got degrees in mathematics and computers as well as in economics. He then got a law degree and educated himself in sales, marketing, accounting, etc.
Shawn never thought of working for anyone else. He’s never created a resume or had a W2 from a company he didn’t own. He’s a process guy who seeks how to streamline businesses and edges through process to make them more successful. He would create something that worked well for a problem in his business. He would then productize it and go sell it to his competitors.
He failed a lot and was good at overcoming it to succeed. People began to seek him out and ask him to consult for their businesses. He learned that successes can become failures too because of the lack of good processes and systems.
Only an idiot would go seek out failure….tell us the truth about failure.
At the 14 min mark, Shawn shares an example of failure and how he learned from it.
Your product is not your business, your business is your product.
Talk to us more about your business being your product….
An example is a restaurant that makes great food – but what gets people in the door and keeps them coming back. If you staff is rude to patrons, do you think they will come back? Instead, you must create not only great food, but a great experience and that is the product of a good restaurant – not just food.
Tell about the principles you use to grow a business and in tough times as well…
Where do you see the future going?
At the 44 min mark, we talk about opportunity in the midst of a pandemic.
Best Quote: The fear of failure should never stop. In fact, as you become more successful, it gets even harder as you know what can happen. Respect, but don’t invite it.
Shawn's Misfit 3:
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